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AirTouch Beam
Installation manuals, how-to guides, and troubleshooting tips for your AirTouch Beam.
Installation Manuals
- How do I install and connect my AirTouch Beam?
- How do I leave a location that is shared with me?
- How do I accept an invitation / request to join a location?
- How do I add a new location?
- How do I update my AirTouch Beam firmware?
- How can I connect AirTouch Beam to AirTouch5? (Quick Guide)
- How do I change my AC profile/brand?
- How do I delete my location?
- How do I change the Wi-Fi network that my AirTouch Beam is connected to?
- How do I log in to the AirTouch Beam app?
- How do I rename my AirTouch Beam device?
- How do I remove someone from my AirTouch Beam location?
- How do I edit my location?
- How do I delete my account and all associated data?
Getting Started & Basic Setups
- Where can I find the AirTouch Privacy Policy and Terms & Conditions?
- Does AirTouch Beam need Wi-Fi or internet to work?
- How do I change my name or account details in the AirTouch Beam app?
- Why didn't I receive my AirTouch Beam password reset code?
- What are the AirTouch Beam product specifications?
- Which smart home and voice assistants work with AirTouch Beam?
- How many air conditioners can AirTouch Beam control?
- Will my AirTouch Beam work during a power outage?
- Is my air conditioner compatible with AirTouch Beam?
- How to create an AirTouch Beam Password?
- What is AirTouch Beam?
- How do I switch between different locations in the app?
- Why is the AirTouch Beam app asking for camera access?
- Why does the AirTouch Beam app want my address/location?
- Who are AirTouch Beam Owners and Users?
- What is the range of the IR signal from AirTouch Beam?
- What is the button on the AirTouch Beam device used for?
- What is Matter, and does my phone support it?
- What is an AirTouch Beam account?
- Is my data secure when using AirTouch Beam?
- How do I create an AirTouch Beam account?
- AirTouch Beam Glossary, Abbreviations and Acronyms
- Does AirTouch Beam support 5GHz Wi-Fi networks?
- What can I change in AirTouch Beam device settings?
Features & Functionalities
- How do I set up and use Favourites in AirTouch Beam?
- How do I set, change or cancel a timer in AirTouch Beam?
- What is a 'Location' in the AirTouch Beam app?
- How do I set up, fix or turn off geofencing in AirTouch Beam?
- How do I change the AirTouch Beam app theme?
- How do I reset the filter cleaned date in the AirTouch Beam app?
- How do I schedule my air conditioner with Programs in AirTouch Beam?
- How do I add AirTouch Beam to Apple Home, Google Home or Amazon Alexa?
- What energy-saving features does AirTouch Beam have?
- What is Comfort Sense and how do I set it up on AirTouch Beam?
- Why isn't Insights data showing correctly in the AirTouch Beam app?
- What Is the ‘Auto Off’ Feature and How Does It Work?
- How do I cancel the Timer settings?
- How do I share control of my AirTouch Beam with family members?
- How do I delete 'Favourite' settings?
- What Is the ‘Insights’ Feature and How Do I Access It?
- What Is ‘Sync AC’ and How Do I Perform It?
- What is the 'Comfort Sense' feature?
- What is 'Feels Like' in Comfort Sense?
- How do I edit 'Favourite'?
- How do I disable geofencing if I no longer want to use it?
- How do I customise notifications from the AirTouch Beam app?
- Does AirTouch Beam support Apple HomeKit?
- Does AirTouch Beam support Google Home?
- Does AirTouch Beam support Amazon Alexa?
- What is the 'Timer' feature?
- How do I activate my Favourite settings?
- Can I control my AC using voice commands?
- What is Geofencing?
- What is the 'Favourite' feature?
Troubleshooting & Error Codes
- What should I do if the AirTouch Beam app crashes or freezes?
- How do I factory reset my AirTouch Beam?
- Why isn't my home Wi-Fi showing when I add AirTouch Beam?
- Why isn't my AirTouch Beam program running?
- Why can't I connect my AirTouch Beam to my voice assistant?
- Why is my AirTouch Beam showing the wrong temperature or humidity?
- Why isn't my AirTouch Beam timer running?
- Why isn't my AirTouch Beam Favourite working?
- How do I reset my AirTouch Beam app password?
- Why does my air conditioner turn on and off by itself with AirTouch Beam?
- Why can't I log in to the AirTouch Beam app?
- Why is my AirTouch Beam LED blinking red?
- What do the different LED indicator lights mean on my AirTouch Beam?
- Why is my AirTouch Beam disconnecting from Wi-Fi?
- Why can't I create an AirTouch Beam account in the app?
- Why Can't I Add My AirTouch Beam to the App?
- Why is there a delay in my AC responding to commands from the app?
- Why can't I see the QR Code?
- What should I do if my AirTouch Beam is unresponsive after a power outage?
- What is a Factory Reset?
- Why is my AirTouch Beam not responding to commands?
- What is 'OTA' or firmware update?
- Where Can I Find the QR Code and What If It’s Missing?
- How do I restart my AirTouch Beam?
FAQs
- What are the requirements to install and use AirTouch Beam?
- Can I use AirTouch Beam without Wi-Fi if I have a Bluetooth connection?
- Can I use multiple AirTouch Beam devices in the same location?
- Can I use AirTouch Beam outside of Australia?
- Can I turn my AC unit on and off without the using the app?
- Can I transfer my AirTouch Beam to another person's account?
- Can I move my AirTouch Beam to a different location in my account?
- Can I control my air conditioner with AirTouch Beam when I'm not at home?
- Can I control multiple air conditioning units with one app?
- Can I change the email address on my AirTouch Beam account?
- Can I calibrate the temperature and humidity sensor values?
- Can AirTouch Beam control devices other than air conditioners?
- Can I schedule my AC to turn on and off at specific times?
- What happens at the end of a Program?
- Why didn't I receive the verification email?