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How do I factory reset my AirTouch Beam?

You can perform a factory reset on your AirTouch Beam either manually via the device or remotely through the app. A reset will erase all settings and restore the device to its default factory state.

Option 1: Reset via the AirTouch Beam Device

  1. Locate the reset button on the AirTouch Beam.

  2. Press and hold the reset button for approximately 8 seconds.

  3. The LED indicator will blink red, confirming that the reset has started.

Option 2: Reset via the AirTouch Beam App

  1. Ensure the device is connected to the internet.

  2. Open the AirTouch Beam app.

  3. Go to Settings > Devices.

  4. Select your AirTouch Beam device.

  5. Tap on the Factory Reset button and confirm the reset.

How do I set up my AirTouch Beam after a factory reset?

Already mounted your Beam? No need to take it down. Scan the QR code in your quick start guide, or tap Enter Code Manually in the AirTouch Beam app and pick your Beam from the list.