Why didn't I receive a password reset email / 6-digit code?
If you haven't received your password reset email or 6-digit verification code, try the following steps to resolve the issue.
Troubleshooting Steps
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Check Your Email Address
Make sure you're entering the correct email address associated with your AirTouch Beam account. -
Look in Spam or Junk Folder
Sometimes, password reset emails may be filtered into your Spam or Junk folder. Please check these folders in your email inbox. -
Tap "Resend Code"
On the reset screen, tap the "Resend Code" button to request a new code. -
Still Not Working? Contact Support
If you're still not receiving the email or code, please contact AirTouch Beam Support for further assistance.