Why didn't I receive the verification email?
If you didn’t receive the verification email after registering for an AirTouch Beam account, there are a few possible reasons. Follow the steps below to troubleshoot the issue.
Common Reasons and Solutions
-
Incorrect Email Address
-
Double-check that you entered the correct email address during registration.
-
Typos or incorrect domain names (e.g., "@gamil.com" instead of "@gmail.com") are common causes for failed email delivery.
-
-
Check Your Spam or Junk Folder
-
Sometimes, verification emails may be automatically routed to your Spam, Junk, or Promotions folder.
-
-
Verification Link Expired
-
The verification email is valid for 24 hours only.
-
If the link has expired, you’ll need to restart the registration process and request a new verification email.
-
If you've completed all of the steps above and still haven’t received your verification email, please contact the AirTouch Support Team for further assistance.